Technical Support
Solutions for common technical issues
Computer
iOS devices (iPad, iPhone)
- How to install the BrainHQ app on your iOS device
- How to uninstall and reinstall the BrainHQ iOS app
- Offline training on the BrainHQ app for iOS
- System requirements for iOS
- What to do if there's no sound in the iOS app
- What to do when the BrainHQ app won't load for iOS
Android devices
- What to do if there's no sound in the Android app
- System requirements for Android devices
- How to install the BrainHQ app on your Android device
- What to do if the BrainHQ Android app won't load
- How to uninstall and reinstall the BrainHQ app for Android
- When to send a LOG (Android)