BrainHQ will run on most modern computers, web browsers, Apple mobile devices, or Android mobile devices. Here are the specifics:
We support the current version of Chrome, Firefox, Safari, and Microsoft Edge. Each of these web browsers automatically keeps itself updated, so you are likely to be using the current version as long as you have quit and restart your browser or your computer over the past week.
Microsoft supports the final version of Internet Explorer (IE 11) for backwards compatibility purposes only, so you may notice some visual anomalies using IE 11 for BrainHQ. The training exercises themselves will work fine.
You can find instructions on how to download and install the browser of your choice here.
When using BrainHQ on the web, you need to be connected to the web at all times, through your computer’s WiFi or wired network connection. For advanced users, you can also connect your computer to a cellular network through a hotspot, and BrainHQ will work over this connection. Please note that the exercises will load more slowly over a slower internet connection; however, once they have loaded they will run as quickly as over a normal internet connection.
Computers & laptop operating systems
If you are using a Windows computer, we support the current versions of Windows that Microsoft supports. Currently, that includes Windows 10.
Please note that Microsoft offers limited support for Windows 8, and support for Windows 7 computers ended in January 2020. You can read more about Microsoft’s support policies here. If you are running Windows 7 or 8 we recommend that you update to Windows 10, so your operating system is secure and receiving the latest security updates. You can learn more about how to upgrade to Windows 10 here.
That being said, it is likely that BrainHQ will run in web browsers on Windows 8 as long as you are using a supported web browser (see above). In particular, if you are using Windows 8, we suggest you install the Chrome web browser (which runs on Windows 8), and run BrainHQ using Chrome.
If you are using a Macintosh computer, we support the current version of Mac OS X and the previous version. Right now, that means we support Mac OS X Catalina (10.5) and Mojave (10.4). With Mac OS X Catalina having launched in late 2019, we no longer support Mac OS X High Sierra. You can check which version of OS X you are running by following these instructions.
Updates to Mac OS X are free, and we recommend that you run the most current version of Mac OS X, so your operating system is secure and is receiving the latest security updates. You can learn how to update your Mac OS X operating system here.