BrainHQ will run on most modern Windows and Mac computers, web browsers, Apple mobile devices, or Android mobile devices. Here are the specific system requirements for computers:

Operating Systems

If you are using a Windows computer, we support the current versions of Windows that Microsoft supports. Currently, that includes Windows 10 and Windows 11.

Please note that support for Windows 8 ended in 2023, and support for Windows 7 computers ended in 2020. Support for Windows 10 will end in October of 2025. You can read more about Microsoft’s support policies here. If you are running Windows 10 or earlier we recommend that you update to Windows 11, so your operating system is secure and receiving the latest security updates. You can learn more about how to upgrade to Windows 11 here.

That being said, it is possible that BrainHQ will run in web browsers on Windows 8 as long as you are using a supported web browser (see above). In particular, if you are using Windows 8, we suggest you install the Chrome web browser, and run BrainHQ using Chrome.

If you are using a Mac computer, we support the current version of MacOS and the previous version. Right now, that means we support MacOS 15 (Sequoia) and MacOS 14 (Sonoma). MacOS 13 (Ventura) and earlier--including all versions of MacOS X--are no longer supported. You can check which version of OS you are running by following these instructions.

Updates to MacOS are free, and we recommend that you run the most current version of MacOS to help ensure that your operating system is secure and is receiving the latest security updates. You can learn how to update your MacOS operating system here.

Web Browsers

We support the current version of Chrome, Firefox, Safari, and Microsoft Edge. Each of these web browsers automatically keeps itself updated, so you are likely to be using the current version as long as you have quit and restart your browser or your computer over the past week.

Microsoft is only offering support for Internet Explorer as part of their ESU program. The Extended Security Update (ESU) program is a last resort option for customers who need to run certain legacy Microsoft products past the end of support. BrainHQ is not a Microsoft product and it does not fall under the requirements for the ESU program, and as such Internet Explorer is no longer compatible with BrainHQ. You may find more information about that on the Microsoft site here.

You can find instructions on how to download and install the browser of your choice here.

Internet Connectivity

When using BrainHQ on the web, you need to be connected to the web at all times, through your computer’s WiFi or wired network connection. You can also connect your computer to a cellular network through a hotspot, and BrainHQ will work over this connection. Please note that the exercises will load more slowly over a slower internet connection; however, once they have loaded they will run as quickly as over a normal internet connection.