Having trouble getting into your account? Whether you got logged out or are using a new device, this article will guide you through how to log in on the devices listed below. 

If you are a new user and do not yet have an account with BrainHQ, please refer to this article: How do I register/sign up for BrainHQ?

In this article we’ll go over how to log in on the following devices:

• How do I log in on a computer?
• How do I log in on an iPad or iPhone?
• How do I log in on an Android phone or tablet?

How do I log in on a computer?

1. Open a browser on your computer, such as Chrome, Firefox, or Safari.
2. Go to www.BrainHQ.com.
3. Click the blue log in link at the top right of the page.
4. Fill in the email address you registered with BrainHQ and click continue.
5. Fill in your BrainHQ password and click continue.
   -If the password is not recognized, click set new password and we’ll send you an email with directions on how to reset your password. For more information on setting a new password, check out this article: How do I reset my password?

You are now logged in and can begin training!

How do I log in on an iPad or iPhone?

Before logging in, download the BrainHQ app if you haven’t already:

1. Open the App Store app, which looks like this:

2. Search for "BrainHQ."
3. Download the BrainHQ app.
4. Confirm the download.

Once the app is installed, you can log in:

1. To open the app, tap the BrainHQ app icon on the home screen, which looks like this:

2. Tap log in under the “create account” prompt.
3. Enter the email address and password to your BrainHQ account.
4. Tap log in. 
   -If the password is not recognized, tap set new password and we’ll send you an email with directions on how to reset your password. For more information on setting a new password, check out this article: How do I reset my password?

You are now logged in and can begin training!

How do I log in on an Android phone or tablet?

Before logging in, download the BrainHQ app if you haven’t already:

1. On your device, open the Google Play Store app, which looks like this:

2. Search for “BrainHQ.”
3. Tap Install to install the BrainHQ app

Once the app is installed, you can log in:

1. Open the BrainHQ app on your device, which looks like this:

2. Tap log in under the “create account” prompt.
3. Enter your email address and password for your BrainHQ account.
4. Tap log in.
   -If the password is not recognized, tap set new password and we’ll send you an email with directions on how to reset your password. For more information on setting a new password, check out this article: How do I reset my password?

You are now logged in and can begin training!

Still have questions?

If you have any remaining questions don’t hesitate to submit a request and our customer delight team will respond shortly. Just click here: help form.