If you are already a registered BrainHQ user, you can go to https://onepass.brainhq.com/ and log in to your preexisting BrainHQ account in order to apply your One Pass membership to your account. You should see a message similar to this one appear on the site:
Enter your One Pass member ID into the field provided and click "Submit" to activate your license through One Pass. This will grant you full access to BrainHQ. Your member ID can be found on your insurance card.
If you're experiencing difficulty applying your One Pass membership to your BrainHQ account, please contact us by emailing us at email@example.com or by calling us at 888-230-2492 for further assistance. Our office hours are Monday thru Friday, 7am-4pm pacific.