Did you sign up for BrainHQ as part of your benefits from Elderplan? If so, thank you for taking advantage of this opportunity and for taking your brain health seriously.
If you're not receiving the full BrainHQ suite of exercises and training features, then your membership with Elderplan may not have been correctly applied to your BrainHQ account. Please log in to BrainHQ from https://elderplan.brainhq.com/ and the site should prompt you to fill in your member ID number:
Your member ID can be found on your Elderplan membership card:
In the event that you've signed in through https://elderplan.brainhq.com/ and the site still isn't granting access, please contact our customer support team. You can email us at firstname.lastname@example.org or by calling us at 888-496-1675. Our office hours are Monday thru Friday, 7am-4pm pacific.