If you are already a registered BrainHQ user, you can go to https://scan.brainhq.com/ and log in to your preexisting BrainHQ account in order to apply your SCAN Health membership to your account. You should see a message similar to this one appear on the site:
From this form you can submit your SCAN Health Plan ID, and your account will be converted to a SCAN Health BrainHQ account. Your Plan ID can be found on your SCAN Health membership card:
If you have recently purchased a personal subscription to BrainHQ or if you're having trouble applying your SCAN membership ID to your BrainHQ account, please contact us by emailing us at firstname.lastname@example.org or by calling us at (888) 844-6598 for further assistance. Our office hours are Monday thru Friday, 7am-4pm pacific.