Did you sign up for BrainHQ as part of your benefits from Aetna? If so, thank you for taking advantage of this opportunity and for taking your brain health seriously.
If you're not receiving the full BrainHQ suite of exercises and training features, then your membership with Aetna may not have been correctly applied to your BrainHQ account. Please log in to BrainHQ from https://aetna.brainhq.com/ and the site should prompt you to fill in your Aetna Member ID if you aren't already listed as an Aetna member.
Your Aetna Member ID number can be found on your Aetna membership card (example below):
If you're having trouble applying your Aetna membership to your BrainHQ account, please contact us! We can be reached via email at support@brainhq.com or by phone at (888) 845-0565 for further assistance. Our office hours are Monday thru Friday, 7am-4pm pacific.
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